How to Order

How to Order
Artwork Guidelines
Lead Times/Shipping
Return/Refunds

How to Order

Please view the example below on how to complete the engraving details text box on the product page.

*If you need a specific font, please add it as a note in the engraving details. We will try our best to match the font style to the logo if not specified. If you have any other questions, please feel free to reach out to the Aeroz Creative team at info@aerozcreative.com or give us a call at (xxx)xxx-xxxx.

Example for Single Awards with One Recipient:

How to fill out the Engraving Details field (for single awards with one recipient):

LOGO

Agent Of The Year

(5 STAR GRAPHIC)

Mike Ken

2004

Example for Single Awards with One Recipient:

How to fill out the Engraving Details field (for items with imprint on base):

Gavel: GORDON McKENNAN

Base: Merit Investment Corp.- President/CEO

Example for Awards with Differing Names and Info:

Example for awards with differing names and info:

LOGO

YEAR

10th Annual Golf Tournament

NAME

Year: 2020, 2015

Names: John Doe, Lewis H.

Artwork Guidelines

All artwork must be submitted in a black and white VECTOR format ( EPS, AI , PDF , SVG , CDR). Raster image files such as (JPEG,PSD, TIFF, PNG) will not be accepted. If you have a raster image file and would like to convert it to a Vector format please contact our design team. Additional $26 will be incurred for image conversion.

All fonts must be converted to outlines. paths or sent as a OTF/TTF file via email

All artwork must be 0.25″ from all edges and bevels of the piece

All artwork sent must have at-least 300 DPI

LEAD TIMES + SHIPPING

Lead Times: The average production time for an order is 5 business days after the proof is approved. When an order is placed, we will send you a proof that must be approved before the production process can begin.Please be advised that the proof will take 2-3 days to complete depending on the complexity of the designs.

SHIPPING

Orders will be shipped out as soon as the production phase has been completed. If you have any concerns about your order, please feel free to contact us at info@aerozcreative.com.Please inspect items upon delivery. If an item has been damaged during shipping or you have received an incorrect item, please contact us within three (3) business days of receiving items. If no notification is given within that timeframe, we cannot guarantee replacement of damaged products. Please keep all packaging, boxes, and damaged items, as we may request photos of the broken items or boxes for claims purposes.

Thank you for shopping at Aeroz Creative!

Returns/Refunds

You can cancel your order before the proof is approved. The proof typically takes 48 hours to create and will be sent to your email on file. Once the proof is approved and the products are in production the order cannot be canceled. Due to the nature of these products, once we have begun production we will no longer be able to provide refunds.Please inspect items upon delivery. If an item has been damaged during shipping or you have received an incorrect item, please contact us within three (3) business days of receiving items. If no notification is given within that timeframe, we cannot guarantee replacement of damaged products. Please keep all packaging, boxes, and damaged items, as we may request photos of the broken items or boxes for claims purposes.If you have any problems with your order, please contact us at info@aerozcreative.com.

Made in USA

With care

Here at Aeroz Creative, every single award is carefully chosen to meet rigorous standards. All our products come with free engravings. This means no set up charges , no minimum purchase quantities, and no limitations on texts as long as it fits! Since we do all our engraving in house, we are able to ship out completed orders within three business days! Ordering made easy. Simply fill out the text field on the product page following the instructions in the How to Order tab, upload your logo, and sit back and watch as your designs come to life!